RADVision SCOPIA 400 Guide de l'utilisateur Page 1

SCOPIA 400/1000 Gatewayversion 5.6User Guide

90 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway Settings In the IP Address field, enter or edit the peer IP address.Note Two peers cannot h

Configuring the SCOPIA Gateway 91Configuring Gateway Settingsthe peer list. If deselected, the Gateway allows incoming calls from IP-side entities no

92 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway SettingsCONFIGURING IVR SETTINGSIn the IVR section of the Settings tab, you can configure th

Configuring the SCOPIA Gateway 93Configuring Gateway Settings 4 Select the type of IVR functionality: Use internal IVR—Enables the Gateway IVR funct

94 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway Settings 10 In the IVR address field, enter the IP address for the IVR system on the externa

Configuring the SCOPIA Gateway 95Configuring Gateway SettingsABOUT CODECS A number of video conferencing terminal applications require the G.722 and

96 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway SettingsEndpoints on the ISDN network usually support the G.711 and G.728 codecs. Endpoints

Configuring the SCOPIA Gateway 97Configuring Gateway Settingsrequirements of the H.320 standard govern this reallocation; the reallocation is not con

98 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway Settings 7 You can configure the following data settings: Select the Enable T.120 check box

Configuring the SCOPIA Gateway 99Configuring Gateway Settingsallow for a single bonded call. The default setting for PRI Gateways is 30. When the num

Functionality 11FUNCTIONALITYThis section introduces the SCOPIA Gateway and includes the following topics:  About SCOPIA Gateway Products About Gat

100 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway Settings  Procedure 1 In the Gateway interface, on the sidebar, click Gateway (if not alre

Configuring the SCOPIA Gateway 101Configuring Gateway SettingsCONFIGURING ALERT INDICATIONSIn the Alert Indications section of the Settings tab, you

102 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway SettingsGATEWAY EVENT TYPESTable 3-9 lists proprietary RADVISION SNMP trap event types for

Configuring the SCOPIA Gateway 103Configuring Gateway SettingsCall to peer rejected by all listed peersA call to a peer has been rejected by all list

104 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway SettingsIncompatible sw version installAn attempt to burn a version of the Gateway software

Configuring the SCOPIA Gateway 105Configuring Gateway Settings User logged out A user logs out of the system via the web interface.Information

106 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway SettingsCall to peer rejected - trying alternateA call to a peer has been rejected and the

Configuring the SCOPIA Gateway 107Configuring Gateway SettingsMax resource meterA call could not be established because of a lack of one of the follo

108 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway SettingsTRAP SEVERITY ENUMERATIONTable 3-11 describes the proprietary RADVISION Gateway SNM

Configuring the SCOPIA Gateway 109Configuring Gateway SettingsCONFIGURING GATEWAY RESOURCES FOR CALLSThe Resources section is available in PRI Gatewa

2 SCOPIA 400/1000 Gateway User GuideAbout Gateway FeaturesABOUT GATEWAY FEATURESTable 1-1 lists the major features of the SCOPIA Gateway.Table 1-1 Ga

110 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway Settings 6 In the Total call capacity: n calls of n Kbps field, choose a bandwidth. 7 Clic

Configuring the SCOPIA Gateway 111Configuring Gateway Settings 5 If you selected Independent at step 4, you need to assign a mode of operation to eac

112 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway Settings Table 3-12 Advanced Settings—IP to ISDN (or Serial) CallsField or Check

Configuring the SCOPIA Gateway 113Configuring Gateway SettingsAuto dial voice call in case of video call fail (unavailable in Gateway S40 SP)Select t

114 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway Settings Table 3-13 Advanced Settings—ISDN (or Serial) to IP CallsField or Check Box Descr

Configuring the SCOPIA Gateway 115Configuring Gateway Settings Table 3-14 Advanced Settings—IP OptionsField or Check Box DescriptionSupport H.323 F

116 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway Settings Table 3-15 Advanced Settings—ISDN OptionsField or Check Box DescriptionRequest IS

Configuring the SCOPIA Gateway 117Configuring Gateway SettingsABOUT DTMF SETTINGSThe SCOPIA Gateway performs Dual Tone Multi-Frequency (DTMF) detecti

118 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway Settings ABOUT DTMF DETECTION ON IP-TO-ISDN OR SERIAL CALLSThe Gateway passes inco

Configuring the SCOPIA Gateway 119Configuring Gateway SettingsABOUT DTMF DETECTION ON ISDN OR SERIAL-TO-IP CALLSThe Gateway passes incoming in-band D

Functionality 3About Gateway FeaturesDirect dialing and call routing The Gateway dial plan supports the following direct dialing and call routing fac

120 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway Settings Passes incoming in-band DTMF signals to the ISDN-side endpoint unchanged.This set

Configuring the SCOPIA Gateway 121Configuring Gateway SettingsCONFIGURING ADVANCED COMMANDSYou can send text-based commands to the Gateway for enhanc

122 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway Settings  Procedure 1 In the Gateway interface, on the sidebar, click Gateway (if not alre

Configuring the SCOPIA Gateway 123About Gateway Services In the Command field, enter a command. In the Parameters field, enter the parameters for t

124 SCOPIA 400/1000 Gateway User GuideAbout Gateway ServicesThe following topics discuss how you can configure services on the Services tab: Viewing

Configuring the SCOPIA Gateway 125About Gateway Services 6 In the Call type field, select the call type for this service: Video or Voice. 7 In the Bi

126 SCOPIA 400/1000 Gateway User GuideAbout Gateway Services 3 In the Bonding Synchronization field, choose a bonding synchronization setting. Note C

Configuring the SCOPIA Gateway 127Configuring Port SettingsCONFIGURING PORT SETTINGSOn the PRI Port or Serial Port tabs, you can configure physical l

128 SCOPIA 400/1000 Gateway User GuideConfiguring Port Settings 6 (PRI Gateways only—optional) Select the Strip Local Area Code check box if you want

Configuring the SCOPIA Gateway 129Configuring Port Settings 7 In the Signaling protocol field, choose the signaling protocol used to set up and tear

4 SCOPIA 400/1000 Gateway User GuideAbout Gateway FeaturesTable 1-2 lists features for specific RADVISION Gateways. ISDN connection failure The Gatew

130 SCOPIA 400/1000 Gateway User GuideConfiguring Port Settings 6 In the Select the channels field, define individual channels you want to use for fr

Configuring the SCOPIA Gateway 131Configuring Port Settings 7 In the Signaling type field, choose the signaling type. 8 Click OK to close the Advance

132 SCOPIA 400/1000 Gateway User GuideConfiguring Port Settings 6 In the Signaling protocol field, select a signaling protocol for use in call setup

Configuring the SCOPIA Gateway 133Configuring Port SettingsCONFIGURING SIGNAL STATE AND LOOPBACK CONTROL OPTIONSIn the Advanced dialog box, you can c

134 SCOPIA 400/1000 Gateway User GuideConfiguring Port Settings LOS support—Enables LOS control over the synchronization signal towards a KG-Device.

Configuring the SCOPIA Gateway 135Configuring Port Settings ABOUT ADVANCED ISDN SETTINGS FOR PRI GATEWAYSThis section applies only to Gateway P2

136 SCOPIA 400/1000 Gateway User GuideConfiguring Port SettingsThe following topics discuss how you can configure Advanced ISDN Settings: About NSF

Configuring the SCOPIA Gateway 137Configuring Port Settingsbox. System administrators can either select any of the pre-configured NSF settings, or ch

138 SCOPIA 400/1000 Gateway User GuideConfiguring Port SettingsTable 3-22 Octet Field FunctionsOctet FunctionOctet 3 Octet 3 represents the total num

Configuring the SCOPIA Gateway 139Configuring Port SettingsOctet 3.2 Octet 3.2 is used to hold information including Carrier Identification Codes (CI

Functionality 5About Gateway FeaturesSupported audio codecs The term audio transcoded video calls refers to the process whereby an audio stream in a

140 SCOPIA 400/1000 Gateway User GuideConfiguring Port SettingsTable 3-23 shows Octet 4 binary facility coding values for specified features when Bit

Configuring the SCOPIA Gateway 141Configuring Port Settings00011AT&T Megacom00100Reserved0 0 1 0 1 Wide Area Telecommunications Service (WATS)0 0

142 SCOPIA 400/1000 Gateway User GuideConfiguring Port SettingsTable 3-25 shows Octet 5 parameterized facility coding values. ADDING OR EDITING ISDN

Configuring the SCOPIA Gateway 143Configuring Port Settings 6 In the Description field, enter or edit the description of the ISDN information element

144 SCOPIA 400/1000 Gateway User GuideConfiguring Port Settings  Procedure 1 In the Network Specific Facility (NSF) field, choose Custom. 2 Click Co

Configuring the SCOPIA Gateway 145Configuring Port Settings 3 Select the Enable check box. 4 In the Octet 3 field, choose a value. When the value is

146 SCOPIA 400/1000 Gateway User GuideConfiguring Port Settings 3 Click Advanced ISDN. 4 Select an ISDN information element and click Delete.CONFIGUR

Configuring the SCOPIA Gateway 147Configuring Port Settingstimeout before all the digits have been dialed, the call might connect to a different addr

148 SCOPIA 400/1000 Gateway User GuideViewing Call Information 4 Select the Same as Port check box if you want to duplicate settings from another Gat

Configuring the SCOPIA Gateway 149Viewing Call InformationREFRESHING CALL INFORMATIONYou can configure the Gateway interface to refresh information t

6 SCOPIA 400/1000 Gateway User GuideAbout Gateway FeaturesCall handling capabilities For 1 x PRI T1 line:23 ports (voice)23 ports 1B (video and data)

150 SCOPIA 400/1000 Gateway User GuideViewing Call InformationTable 3-28 Call Details Window FieldsField DescriptionStart Displays the time at which

Configuring the SCOPIA Gateway 151Viewing Call InformationGatewayTranscoded Indicates that a call is transcoded.DestinationDestination Indicates whet

152 SCOPIA 400/1000 Gateway User GuideViewing Gateway Alarm EventsDISCONNECTING CALLSOn the Calls tab, you can disconnect a currently active call or

Configuring the SCOPIA Gateway 153Configuring Gateway Maintenance Tasks ICMP-in-message counter—Displays the number of Internet Control Message Prot

154 SCOPIA 400/1000 Gateway User GuideSaving Configuration SettingsYou must use the Export button on the toolbar to save the configuration settings t

Configuring the SCOPIA Gateway 155Importing Configuration FilesIMPORTING CONFIGURATION FILESYou can import the settings of a saved Gateway unit confi

156 SCOPIA 400/1000 Gateway User GuideImporting Configuration Files

Using the SCOPIA Gateway 1574USING THE SCOPIA GATEWAYThis section provides sample scenarios for using the SCOPIA Gateway with configuration details a

158 SCOPIA 400/1000 Gateway User GuideAbout Dialing Out to the ISDN Network via the GatewayABOUT GATEWAY SERVICE PREFIXESGateway services define diff

Using the SCOPIA Gateway 159About Dialing Out to the ISDN Network via the GatewayABOUT SECOND NUMBER DELIMITERSNote Second number delimiters are avai

Functionality 7About SCOPIA Gateway Applications and TopologiesABOUT SCOPIA GATEWAY APPLICATIONS AND TOPOLOGIESThe SCOPIA Gateway supports multimedia

160 SCOPIA 400/1000 Gateway User GuideAbout Dialing In to the IP Network via the GatewayDialing Example 7: IP-ISDN-IP direct dialing—Gateway supports

Using the SCOPIA Gateway 161About Dialing In to the IP Network via the GatewayIf a routing method fails, the Gateway automatically tries to route the

162 SCOPIA 400/1000 Gateway User GuideAbout Dialing In to the IP Network via the GatewayTCS4 TCS4 is a special routing method for incoming H.320 vide

Using the SCOPIA Gateway 163About Dialing In to the IP Network via the GatewayABOUT THE IVR OPERATORYou can define an IP network endpoint as an IVR o

164 SCOPIA 400/1000 Gateway User GuideAbout Dialing In to the IP Network via the GatewayABOUT DIALING INDIRECTLY THROUGH AN OPERATORIf you do not dia

Troubleshooting the SCOPIA Gateway 1655TROUBLESHOOTING THE SCOPIA GATEWAYThis section covers problems you might encounter when configuring, operating

166 SCOPIA 400/1000 Gateway User GuideChecking Your Gateway EnvironmentCHECKING YOUR GATEWAY ENVIRONMENTThis section describes how to verify that you

Troubleshooting the SCOPIA Gateway 167Checking Your ISDN EnvironmentCHECKING YOUR ISDN ENVIRONMENTThis section describes how to verify that your ISDN

168 SCOPIA 400/1000 Gateway User GuideResolving IP-to-ISDN Call FailureThe LAN endpoint made the call while set to ISDN call mode, instead of LAN cal

Troubleshooting the SCOPIA Gateway 169Resolving ISDN-to-IP Call FailureRESOLVING ISDN-TO-IP CALL FAILUREThis section describes what to do if ISDN-to-

8 SCOPIA 400/1000 Gateway User GuideAbout SCOPIA Gateway Applications and Topologies Encrypted videoconferencing (see About Gateway Encryption on pa

170 SCOPIA 400/1000 Gateway User GuideResolving ISDN-to-IP Call FailureThe Gateway TCS4 option is checked and the dialing delimiter is not a legal TC

Troubleshooting the SCOPIA Gateway 171Resolving Peer-to-Peer Call FailureRESOLVING PEER-TO-PEER CALL FAILUREThis section describes what to do if peer

172 SCOPIA 400/1000 Gateway User GuideResolving Intermittent Call FailureRESOLVING INTERMITTENT CALL FAILUREThis section describes what to do if call

Troubleshooting the SCOPIA Gateway 173Resolving ISDN Video Quality IssuesRESOLVING ISDN VIDEO QUALITY ISSUESThis section describes what to do if you

174 SCOPIA 400/1000 Gateway User GuideResolving Video Channel IssuesRESOLVING VIDEO CHANNEL ISSUESThis section describes what to do if video channels

Troubleshooting the SCOPIA Gateway 175Resolving DTMF IssuesRESOLVING DTMF ISSUESThis section describes what to do if DTMF is not operating correctly.

176 SCOPIA 400/1000 Gateway User GuideResolving Caller ID IssuesRESOLVING CALLER ID ISSUESThis section describes what to do if an incorrect caller ID

Using the RADVISION Audio Message Utility for IVR Messaging 1776USING THE RADVISION AUDIO MESSAGE UTILITY FOR IVR MESSAGINGThis section describes the

178 SCOPIA 400/1000 Gateway User GuideIntroductionINTRODUCTION The RADVISION Audio Message Utility is an interactive GUI that enables you to record a

Using the RADVISION Audio Message Utility for IVR Messaging 179Launching the RADVISION Audio Message UtilityLAUNCHING THE RADVISION AUDIO MESSAGE UTI

Functionality 9About SCOPIA Gateway Applications and Topologies Telemedicine Video-enabled call centers TelecommutingABOUT POINT-TO-POINT CONFEREN

180 SCOPIA 400/1000 Gateway User GuidePlaying a Message2 Ensure the message type you wish to play is enabled in the Audio Recordings window.3 Click o

Using the RADVISION Audio Message Utility for IVR Messaging 181Playing a Message8 Please dial a number Dial a number followed by the pound sign. To s

182 SCOPIA 400/1000 Gateway User GuideRecording a MessageRECORDING A MESSAGEThis section describes how to record a new audio message.Note There is no

Using the RADVISION Audio Message Utility for IVR Messaging 183Replacing a MessageREPLACING A MESSAGEThis section describes how to replace an audio m

184 SCOPIA 400/1000 Gateway User GuideUploading a Message to a DeviceUPLOADING A MESSAGE TO A DEVICEThis section describes how to upload audio messag

Using the RADVISION Audio Message Utility for IVR Messaging 185Viewing Message DetailsVIEWING MESSAGE DETAILSYou can view the file name and length of

186 SCOPIA 400/1000 Gateway User GuideAbout Express SetupABOUT EXPRESS SETUPThe Express Setup is an alternative way of recording, replacing and uploa

Using the RADVISION Audio Message Utility for IVR Messaging 187Using Express Setup5 Select the required file and click Open to replace this file with

188 SCOPIA 400/1000 Gateway User GuideUsing Express Setup

Using the RADVISION Software Upgrade Utility 1897USING THE RADVISION SOFTWARE UPGRADE UTILITYThis section describes the RADVISION Software Upgrade Ut

NOTICE© 2000-2008 RADVISION Ltd. All intellectual property rights in this publication are owned by RADVISION Ltd and are protected by United States co

10 SCOPIA 400/1000 Gateway User GuideAbout SCOPIA Gateway Applications and TopologiesFigure 1-3 Mixed ISDN-IP Multipoint Multimedia ConferenceABOUT G

190 SCOPIA 400/1000 Gateway User GuideLaunching the UtilityLAUNCHING THE UTILITYThis section describes how to install and launch the RADVISION Softwa

Using the RADVISION Software Upgrade Utility 191Upgrading Software Click OK to return to the Upgrade Utility dialog box.4 (Optional) Select the comp

192 SCOPIA 400/1000 Gateway User GuideUpgrading Software

Index 193Aaccess control 3access levels 62ACT LED 18, 19, 20Add ISDN Information Elements dialog box136, 138, 142Add peer dialog box 89Add User dialo

194 SCOPIA 400/1000 Gateway User Guidechange address settings 69change Administrator interface web server port 70configure advanced commands 122config

Index 195EE1/T1 10, 15, 128, 130Edit ISDN Information Elements dialog box136, 142Edit peer dialog box 89Edit User dialog box 63EIA-530 40EIA-530/EIA-

196 SCOPIA 400/1000 Gateway User Guide10/100Base-T 6leased linesserial gateway 13LED indicators 18, 19, 20LED Monitoring tab 63licenseupdate 65Licensi

Index 197Rrack mounting 26, 27read-only access level 62Rear Transition Module (RTM) 19, 20refresh 79, 84requirements 35installation 21, 22resources 1

198 SCOPIA 400/1000 Gateway User GuideSystem section 77system-specific information 152Wweb files 103, 106web server 70Web tab 70web-based management 2

Functionality 11About SCOPIA Gateway Applications and TopologiesPRI GATEWAYS You can connect the PRI Gateway directly to a PRI line provided by your

12 SCOPIA 400/1000 Gateway User GuideAbout SCOPIA Gateway Applications and TopologiesABOUT GATEWAY ENCRYPTIONThe Serial Gateway enables encrypted vid

Functionality 13About SCOPIA Gateway Applications and TopologiesABOUT C ONFERENCING VIA LEASED LINESThe Serial Gateway enables conferencing between H

14 SCOPIA 400/1000 Gateway User GuideAbout SCOPIA Gateway FunctionalityABOUT IP-TO-LEGACY MCU CONFERENCINGThe Serial Gateway provides an IP-to-serial

Functionality 15About SCOPIA Gateway FunctionalityNote Enabling ISDN-to-IP DTMF detection in the PRI Gateway for video calls reduces the number of su

16 SCOPIA 400/1000 Gateway User GuideAbout SCOPIA Gateway FunctionalityThe Gateway processes an additional 6B call requiring a further 384 Kbps by ta

Installing the SCOPIA Gateway 172INSTALLING THE SCOPIA GATEWAYThis section provides information on installing, setting up and configuring the SCOPIA

18 SCOPIA 400/1000 Gateway User GuidePhysical DescriptionPHYSICAL DESCRIPTIONThis section provides a physical description of the Gateway modules and

Installing the SCOPIA Gateway 19Physical DescriptionGATEWAY P20 SP RTMThe Rear Transition Module (RTM) provides the PRI line connections for the Gate

Contents iiiAbout This ManualRelated Documentation ixConventions Used in this Manual ixFeedback ix1 FunctionalityAbout SCOPIA Gateway Products 1About

20 SCOPIA 400/1000 Gateway User GuidePhysical DescriptionGATEWAY S40 SP RTMThe Rear Transition Module (RTM) provides the serial line connections for

Installing the SCOPIA Gateway 21Preparing for InstallationPREPARING FOR INSTALLATIONThis section describes the requirements for installing the RADVIS

22 SCOPIA 400/1000 Gateway User GuidePreparing for InstallationON THE SCOPIA 1000 PLATFORMThis section describes the requirements for installing the

Installing the SCOPIA Gateway 23Preparing for Installation 10BaseT or 100BaseT LAN cable Ambient room temperature range of 41o F to 104o F (5o C to

24 SCOPIA 400/1000 Gateway User GuideVerifying the Package ContentsVERIFYING THE PACKAGE CONTENTSInspect the contents of the box for shipping damage.

Installing the SCOPIA Gateway 25Verifying the Package ContentsYou can also order the following cables for the Gateway S40 SP: V.35/RS366-DTE cable

26 SCOPIA 400/1000 Gateway User GuideMounting the SCOPIA 400 Chassis in a 19-inch RackMOUNTING THE SCOPIA 400 CHASSIS IN A 19-INCH RACKYou can option

Installing the SCOPIA Gateway 27Mounting the SCOPIA 1000 Chassis in a 19-inch RackMOUNTING THE SCOPIA 1000 CHASSIS IN A 19-INCH RACKThis SCOPIA 1000

28 SCOPIA 400/1000 Gateway User GuideInstalling the GatewayINSTALLING THE GATEWAYThis section describes how to insert a Gateway into the SCOPIA 400 c

Installing the SCOPIA Gateway 29Installing the Gateway Only trained and qualified personnel should be allowed to install, replace, or service this e

iv SCOPIA 400/1000 Gateway User Guide2 Installing the SCOPIA GatewayPhysical Description 18Gateway Module 18Gateway P20 SP RTM 19Gateway S40 SP RTM 20

30 SCOPIA 400/1000 Gateway User GuideInstalling the GatewayFigure 2-5 Inserting the RTM Module in the SCOPIA 400 Chassis 7 Use even pressure to pus

Installing the SCOPIA Gateway 31Installing the GatewayINSTALLING THE GATEWAY MODULEThis section describes how to install the SCOPIA Gateway module in

32 SCOPIA 400/1000 Gateway User GuideInstalling the Gateway8 Snap the handles forward to secure the Gateway module in the slot.9 Secure the Gateway m

Installing the SCOPIA Gateway 33Installing the GatewayFigure 2-6 Removing a Module from the SCOPIA 400 Chassis3Wait for the blue SWAP RDY LED to ligh

34 SCOPIA 400/1000 Gateway User GuideInitial Gateway Configuration5 Insert a blank cover panel provided by RADVISION.6 Secure the blank cover panel s

Installing the SCOPIA Gateway 35Initial Gateway ConfigurationCONNECTING TO A PC This section describes how to use the serial port connection to confi

36 SCOPIA 400/1000 Gateway User GuideInitial Gateway Configuration  Procedure 1 Connect the supplied terminal cable to the PC terminal.2 Connect the

Installing the SCOPIA Gateway 37Initial Gateway Configuration8 At the prompt, type N to configure default network port values and press Enter. 9 At t

38 SCOPIA 400/1000 Gateway User GuideInitial Gateway Configuration4 Press any key and then press Enter.The default network properties screen appears.

Installing the SCOPIA Gateway 39Connecting the Gateway to the Network6 In the Password field, type the software password.The default value is null. N

Contents v3 Configuring the SCOPIA GatewayAbout Gateway Interface Users 62Adding Gateway Interface Users 62Editing Gateway Interface Users 62Deletin

40 SCOPIA 400/1000 Gateway User GuideConnecting Serial Lines to the GatewayCONNECTING SERIAL LINES TO THE GATEWAYYou can connect the Gateway S40 SP t

Installing the SCOPIA Gateway 41Serial Gateway Cable Connections and Pin-outsNote The DB-25 connector provides the data interface for the EIA530/RS3

42 SCOPIA 400/1000 Gateway User GuideSerial Gateway Cable Connections and Pin-outsEIA449/RS366-DTE Figure 2-8 shows the EIA449/RS366-DTE cable. Fi

Installing the SCOPIA Gateway 43Serial Gateway Cable Connections and Pin-outsEIA530/RS366-DTE Figure 2-9 shows the EIA530/RS366-DTE cable. Figu

44 SCOPIA 400/1000 Gateway User GuideSerial Gateway Cable Connections and Pin-outsEIA530/RS366-DTE-LOSFigure 2-10 shows the EIA530/RS366-DTE-LOS cabl

Installing the SCOPIA Gateway 45Serial Gateway Cable Connections and Pin-outsEIA530A/RS366-DTE Figure 2-11 shows the EIA530A/RS366-DTE cable. Figu

46 SCOPIA 400/1000 Gateway User GuideSerial Gateway Cable Connections and Pin-outsKIV7/RS366-DTE Figure 2-12 shows the KIV7/RS366-DTE cable. Figur

Installing the SCOPIA Gateway 47Serial Gateway Cable Connections and Pin-outsV.35/RS366-DCE Figure 2-13 shows the V.35/RS366-DCE cable. Figure 2-1

48 SCOPIA 400/1000 Gateway User GuideSerial Gateway Cable Connections and Pin-outsEIA449/RS366-DCE Figure 2-14 shows the EIA449/RS366-DCE cable. F

Installing the SCOPIA Gateway 49Serial Gateway Cable Connections and Pin-outsEIA530/RS366-DCE Figure 2-15 shows the EIA530/RS366-DCE cable. Figure 2

vi SCOPIA 400/1000 Gateway User GuideConfiguring Alert Indications 101Configuring Gateway Resources for Calls 109Configuring Gateway Encryption 110

50 SCOPIA 400/1000 Gateway User GuideSerial Gateway Cable Connections and Pin-outsDATA INTERFACE CABLE PIN-OUT CONFIGURATIONS Table 2-7 describes the

Installing the SCOPIA Gateway 51Serial Gateway Cable Connections and Pin-outsRequest To SendRTS B 1925191919—Receive Timing RXC B 9 26 9 9 9 XClear T

52 SCOPIA 400/1000 Gateway User GuideSerial Gateway Cable Connections and Pin-outsDATA INTERFACE PIN LAYOUTSThis section illustrates the pin layouts

Installing the SCOPIA Gateway 53Serial Gateway Cable Connections and Pin-outsDB-37 CONNECTOR Figure 2-17 shows the DB-37 pin layout. Figure 2-17

54 SCOPIA 400/1000 Gateway User GuideSerial Gateway Cable Connections and Pin-outsDB-25 CONNECTOR Figure 2-18 shows the DB-25 pin layout. Figure 2

Installing the SCOPIA Gateway 55Serial Gateway Cable Connections and Pin-outsSIGNALING INTERFACE CABLE PIN-OUT CONFIGURATION Table 2-8 describes the

56 SCOPIA 400/1000 Gateway User GuideConnecting the Gateway to a Power SourceSIGNALING INTERFACE PIN LAYOUTThis section illustrates the pin layout fo

Installing the SCOPIA Gateway 57Accessing the Gateway Administrator InterfaceACCESSING THE GATEWAY ADMINISTRATOR INTERFACEThe Gateway Administrator i

58 SCOPIA 400/1000 Gateway User GuideRegistering the Online Help2 Type the Administrator user name and password in the appropriate fields and click L

Installing the SCOPIA Gateway 59Registering the Online Help4 Click Upload in the Gateway Administrator toolbar, followed by Refresh.5 You may need to

Contents viiAbout the IVR Operator 1635 Troubleshooting the SCOPIA GatewayChecking Your Gateway Environment 166Checking Your LAN Environment 166Checki

60 SCOPIA 400/1000 Gateway User GuideRegistering the Online Help

Configuring the SCOPIA Gateway 613CONFIGURING THE SCOPIA GATEWAYThis section describes what you can configure and how to configure RADVISION Gateways

62 SCOPIA 400/1000 Gateway User GuideAbout Gateway Interface UsersABOUT GATEWAY INTERFACE USERSUsers must have the appropriate access level to log in

Configuring the SCOPIA Gateway 63Viewing LED Information 3 Select an existing user and click Edit.The Edit User dialog box appears. 4 In the User nam

64 SCOPIA 400/1000 Gateway User GuideViewing General Information About the GatewayVIEWING GENERAL INFORMATION ABOUT THE GATEWAYIn the Basics tab in t

Configuring the SCOPIA Gateway 65Viewing General Information About the GatewayRelated Topics Updating Your License on page 65 Viewing Software Vers

66 SCOPIA 400/1000 Gateway User GuideViewing General Information About the GatewaySETTING THE TIME AND DATE ON THE GATEWAYYou use the Basics tab to c

Configuring the SCOPIA Gateway 67Viewing General Information About the GatewaySETTING THE GATEWAY LOCATIONYou can install the Gateway anywhere on you

68 SCOPIA 400/1000 Gateway User GuideViewing Address SettingsVIEWING ADDRESS SETTINGSIn the Addressing tab, you can view address information for the

Configuring the SCOPIA Gateway 69Viewing Address SettingsCHANGING ADDRESS SETTINGSIn the Addressing tab, you can change the following address informa

viii SCOPIA 400/1000 Gateway User Guide7 Using the RADVISION Software Upgrade UtilityIntroduction 189Launching the Utility 190Upgrading Software 190In

70 SCOPIA 400/1000 Gateway User GuideConfiguring Web SettingsCONFIGURING WEB SETTINGSOn the Web tab, you can set the web server port and configure en

Configuring the SCOPIA Gateway 71Configuring Web SettingsLOGGING INTO THE GATEWAY WHEN HTTPS IS ENABLEDProceed as follows when logging into the Gatew

72 SCOPIA 400/1000 Gateway User GuideConfiguring Web SettingsGENERATING A CERTIFICATE REQUESTYou can generate a self-signed certificate or generate a

Configuring the SCOPIA Gateway 73Configuring Web SettingsDELETING A PENDING CERTIFICATE REQUESTYou can delete a pending request for an external certi

74 SCOPIA 400/1000 Gateway User GuideConfiguring Web Settings 3 Select Remove the current certificate and click Next. The Certificate Summary screen

Configuring the SCOPIA Gateway 75Configuring Web Settings 8 Copy the generated request text to a file and send it to the certification authority, as

76 SCOPIA 400/1000 Gateway User GuideConfiguring Security 4 Enter the certificate name. –or–Click Browse to allocate the certificate to import. The

Configuring the SCOPIA Gateway 77Configuring SCOPIA 400 Chassis ParametersCONFIGURING SCOPIA 400 CHASSIS PARAMETERSIf your SCOPIA Gateway module is i

78 SCOPIA 400/1000 Gateway User GuideConfiguring SCOPIA 400 Chassis ParametersTable 3-3 System ElementsElement DescriptionInformation section This se

Configuring the SCOPIA Gateway 79Configuring SCOPIA 400 Chassis ParametersRelated Topics Setting Chassis Temperature Thresholds on page 79 Refreshi

About This Manual ixABOUT THIS MANUALThe SCOPIA 400/1000 Gateway User Guide describes how to install, configure and monitor SCOPIA Gateway blades.REL

80 SCOPIA 400/1000 Gateway User GuideAbout the Gateway Administrator InterfaceABOUT THE GATEWAY ADMINISTRATOR INTERFACEIn the Gateway Administrator i

Configuring the SCOPIA Gateway 81About the Gateway Administrator InterfaceFigure 3-1 Gateway Administrator Interface Table 3-5 Gateway

82 SCOPIA 400/1000 Gateway User GuideViewing the Status TabThe Gatekeeper control on the right side of the toolbar provides a link to the Administrat

Configuring the SCOPIA Gateway 83Viewing the Status TabRelated Topics Viewing B Channel Status Refreshing Gateway StatusVIEWING B CHANNEL STATUSThi

84 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway SettingsREFRESHING GATEWAY STATUSYou can refresh the information that appears in the Status

Configuring the SCOPIA Gateway 85Configuring Gateway SettingsCONFIGURING BASIC GATEWAY SETTINGSIn the Basics section of the Settings tab, you can set

86 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway SettingsCONFIGURING THE GATEWAY TO REGISTER WITH A GATEKEEPERIn the IP Connectivity section

Configuring the SCOPIA Gateway 87Configuring Gateway Settings 9 In the Gateway registration mode field, choose the method of registration of services

88 SCOPIA 400/1000 Gateway User GuideConfiguring Gateway Settingssends the gatekeeper a ‘busy’ RAI message, indicating to the gatekeeper that it shou

Configuring the SCOPIA Gateway 89Configuring Gateway Settingsdisconnect reasons (see About Peer-to-Peer H.323 Call Disconnect Reasons on page 91), th