RADVision Scopia XT5000 Series Informations techniques télécharger pdf (Page 38)

Resolving IP Address Problems

Problem

Cannot configure the IP address.

Solution

If the icon for no network connection appears, the LAN cable connection is not

functioning. Make sure the LAN cable is connected properly at both ends, and the network

port is functioning correctly.

Solution

Redefine the IP address:

From the Main menu, select Configure.

Press Next several times until the Configure TCP/IP screen appears.

Figure 3-9 Configuring IP address

Enter the IP address.

Select Next.

Select Done.

Problem

The system does not make calls when IPv6 support is enabled.

Solution

Perform this procedure:

Access the SCOPIA XT Series web interface.

In the Administrator settingstab, select Networks > Preferences > General.

RADVISION | Administrator Guide for SCOPIA XT5000 Series Version 3.0 Troubleshooting | 34

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RADVision Scopia XT5000 Series Informations techniques Page 38